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IDProjectCategoryView StatusLast Update
0020190phpList 3 applicationEmailpublic29-04-20 15:55
Reporterblu-IT Assigned To 
PriorityhighSeverityminorReproducibilityhave not tried
Status resolvedResolutionno change required 
Product Version3.4.8 
Target Version3.5.0 
Summary0020190: Font size in email is ignored

I am using latest phplist v. 3.5.3 with latest CKEditor 2.3.2+20200202 .

When sending (test)mails the font size (14px) is ignored by the system when sending. The size is display correctly in CKEdtor when composing the mail, but after sending on my receiving devices it is always displayed with another font size.

Even when I change the mailtemplate settings for [content] and set font size 14px here it does not have any effect.

I had this behavior also with phplist v. 3.5.1 and CKEditor 2.2.0+20190206




29-04-20 06:47

updater   ~0063127

You will need to be clearer as to what you think is happening and provide an example of the html that you have entered, and that which is included in the email.


29-04-20 13:11

reporter   ~0063128

I can't replicate this. Is there any chance you are sending in plain text?

Also, maybe you can try updating to a more recent version of the plugin and see if it resolves the problem.


29-04-20 14:45

reporter   ~0063129

Well, I am sorry!

I retryed this morning with Thunderbird an Outlook to compare the receieved mails and inspected the code. 14px is in the code and TB displays the mail correctly.
After that I resent the testmail again and also Outlook showed now the font size correctly. I don't know where it hanged.


29-04-20 15:54

reporter   ~0063130

Thanks for the update. I will mark this as resolved then.