View Issue Details

IDProjectCategoryView StatusLast Update
0019976phpList 3 applicationGeneralpublic14-12-20 12:16
Reportersuela Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
Status resolvedResolutionfixed 
Product VersionFuture developments 
Summary0019976: Open Rate and bounce rate calculated differently in campaign results in dashboard and stats overview
DescriptionOn the dashboard last campaign results, the viewed messages are calculated as a percentage of the total messages sent. Same with the bounced messages and a percentage of the total messages sent.

However, on the statistics overview, the viewed percentage is calculated as a percentage of the number of messages sent less the number of bounces . This means that for the same data, on the dashboard, the percentage values do not agree with the statistics overview if there have been any bounces.

Either way of calculating could be acceptable - but that needs to be the same way on all pages.

I think it makes more sense if open rate is calculated as a percentage of the number of messages sent less the number of bounces (as in stats overview) but bounce percentage based on total number of messages sent (as in the dashboard).
TagsNo tags attached.

Relationships

has duplicate 0019765 new Percentage calculation in statitics overview differ 

Activities

duncanc

01-02-20 14:00

updater   ~0062970

See pull request https://github.com/phpList/phplist-ui-bootlist/pull/115 and these screenshots

suela

14-12-20 08:31

reporter   ~0063645

PR: https://github.com/phpList/phplist-ui-bootlist/pull/115

michiel

14-12-20 11:18

administrator   ~0063646


That was merged ages ago, so that should be resolved? Might be best to close this ticket, if that's the case.

mariana

14-12-20 12:16

administrator   ~0063648

Yes, it is resolved. It had remained open.