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IDProjectCategoryView StatusLast Update
0019765phpList 3 applicationStatisticspublic10-12-20 08:16
Reporterblu-IT Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
Status newResolutionopen 
Product Version3.3.8 
Summary0019765: Percentage calculation in statitics overview differ
DescriptionHello,

I send a campaign to a total of 501 addresses. After two days I have 188 views for that message.
On the dashboard it tells me 188 views (37%), but in my statistic overview it says 188 views (43,22 %).
Seems that the module here is calculating (for the whole output in the statistics section) with different values:
Here it sorts out the bounces (66) -> (501 - 66) = 435 and uses the value 435 as "total" for the calculation of the percentage.

That is a bit confusing... is it a wanted behavior of the system?

Thanks!

Regards


 
Tagsstatistics

Relationships

duplicate of 0019976 resolvedmariana Open Rate and bounce rate calculated differently in campaign results in dashboard and stats overview 

Activities

jachhunter777

09-12-20 10:57

reporter   ~0063620

Last edited: 09-12-20 11:09

View 2 revisions

0019765
Hello blu-IT your question is fixed?

blu-IT

09-12-20 13:03

reporter   ~0063622

Hi,

I am not sure - this issue is now almost 2 years old. I have not recieved any update on this.
I will try with an recent phpList version an report.

Regards

blu-IT

09-12-20 14:20

reporter   ~0063623

I checked this issue again with phpList V. 3.8.8 and the output is still confusing:

On the Dashboard I can see the statistics for the last sent message:
Sent to 141 recipients and viewed by 72 recipients (53,33%) and 6 bounced (4,26%).

This information is identical when I go to Statistics -> Statistics overview.
BUT when I go to Statistics -> Show opened messages, the percentage is calculated differently:
The system tells me now that 72 of 141 recipients is 51,06 % - what indeed is the CORRECT calculation.
This means that the output claculation on the Dashboard and Statistics overview is WRONG:

duncanc

09-12-20 17:12

updater   ~0063624

Last edited: 09-12-20 17:31

View 2 revisions

The original problem of the Last Campaign widget being different to the Statistics Overview was fixed https://github.com/phpList/phplist-ui-bootlist/pull/115 . The solution was to use the approach in Statistics Overview ( total sent - bounces) because the Statistics Overview page has been in place for much longer than the Last Campaign widget.

Also see the Mantis issue that caused the pull request https://mantis.phplist.org/view.php?id=19976