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IDProjectCategoryView StatusLast Update
0019489phpList 3 applicationBounce Managementpublic27-10-18 11:12
Reporterlwc 
PrioritynormalSeveritymajorReproducibilitysometimes
Status newResolutionopen 
Product Version3.3.5 
Target VersionFixed in Version 
Summary0019489: Subscribers don't have their bounces reflected when the bounces come from campaign "unknown"
DescriptionI have a subscriber with various bounces, but if you go their profile and enter "bounces", you'll see:
"Bounces data not found"

It's probably because the bounce management can't detect which campaign caused the bounce.
Additional InformationThe campaign seems to be "unknown" because the bounce's body doesn't contain X-MessageID.
Tagsbounces

Relationships

related to 0019318 newxheni Unknown user and campaign on bounces page 

Activities

lwc

27-10-18 10:59

updater  

unknown.png (10,729 bytes)
unknown.png (10,729 bytes)
empty body.png (11,076 bytes)
empty body.png (11,076 bytes)