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IDProjectCategoryView StatusDate SubmittedLast Update
0019405phpList 3 applicationAdmin Managementpublic13-09-18 16:1516-09-18 18:01
Reportersamtuke 
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionno change required 
PlatformLinuxOSFedoraOS Version26
Product Version3.3.3 
Target Versionnext minorFixed in Version 
Summary0019405: Adding a subscriber to a list via the Lists tab of subscriber profile page fails but reports success
DescriptionWhat I did in the phpList 3.3.3 admin interface:

- Viewed details of a subscriber
- Clicked the Lists tab for the subscriber
- Checked the checkbox for one of the available lists
- Clicked the “Save changes” button
- Left the subscriber record
- Returned to the subscriber record
- Clicked the Lists tab for the subscriber
- Confirmed that the checkbox was still checked
- Found the list via Subscribers > Subscriber lists
- Viewed the list of subscribers for the list

What I expected: Confirm the subscriber was added to the list

What actually happened: The list was unchanged, showing only prior subscribers, not the new one.

I then went back and confirmed again, on the subscriber’s Lists tab, that the checkbox for the list is still checked. It is. So that interface makes it appear as if the subscriber is subscribed to that list, but that is not the case.

Originally reported here by Crenel84: https://discuss.phplist.org/t/adding-subscriber-to-list-via-lists-tab-does-not-work/4391
TagsNo tags attached.

Activities

suela

15-09-18 18:33

administrator   ~0061117

I can not replicate this. See screenshots attached.

subscriberProfile1.png (30,176 bytes)
subscriberProfile1.png (30,176 bytes)
subscriberProfile2.png (30,510 bytes)
subscriberProfile2.png (30,510 bytes)
List.png (65,337 bytes)
List.png (65,337 bytes)

Crenel84

15-09-18 19:35

reporter   ~0061119

At this point I can't replicate it either, using a different new subscriber and different list to avoid any quirks related to the earlier data. Not sure if it was something specific to that data, or if I analyzed the situation wrong (e.g., if I wasn't seeing that the person was added but not confirmed). This issue can be closed.