phplist

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IDProjectCategoryView StatusDate SubmittedLast Update
0001920phplist applicationSubscribe Processpublic30-09-04 16:5807-07-05 20:26
ReporterRickL1966 
PrioritynormalSeveritymajorReproducibilityalways
StatusresolvedResolutionfixed 
PlatformOSOS Version
Product Version1.9.3 
Target VersionFixed in Version2.9.5 
Summary0001920: Blacklist cannot be disabled
DescriptionWhen a user unsubscribes from a list, (goes on vacation or something) they cannot get e-mails again. There should be an option to enable or disable black-listing users. IMHO, this is the worse "enhancement" I've seen for my situation.
Additional InformationI have a lot of subscribers that unsubscribe and re-subscribe (I send out an average of 100 messages a week) and no one wants to come back from vacation with their mailbox overloaded. So, they unsubscribe. When they return, they re-subscribe. It's taking up too much of my time to remove them from the blacklist.
TagsNo tags attached.
Attached Files

- Relationships
related to 0002457resolvedmichiel PHPList v2.9.5 release 
related to 0003558assignedmichiel Add date for suspending email 
related to 0002608resolvedmichiel update default unsubscribe message 

-  Notes
(0002097)
RickL1966 (reporter)
01-10-04 16:48

As I mentioned on the forum, not everyone realizes they can remove themselves from all lists (under preferences) they subscribe to when they are away, and then check them back on. Everyone I know has a habit of unsubscribing and then re-subscribing when they return. All other mailing lists I'm on have a subscribe/unsubscribe feature... I would still recommend making it optional to blacklist users.
(0002116)
michiel (manager)
04-10-04 11:14

It's a design issue, that will probably not reverse. The thing is that other users need the option to never receive email again. It is probably a good thing to change the terminology in certain places to make this more clear. Temporary unsubscribes need to be done via the "preferences" page and blacklisting is for really never receiving anything ever any more.
(0005563)
michiel (manager)
07-07-05 20:26

I have now updated the blacklist mechanisn to allow users who personally go through the subscribe process including confirmation to be automatically removed from the blacklist. That does make sense, as it is a user confirmed process. Basically the blacklist will ensure that a user will not receive emails, even if an admin imports and confirms them again. But if the user confirms themselves, it should be regarded as a valid request.


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