View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0019182||phpList 3 application||Admin Management||public||14-04-18 19:45||18-02-19 10:33|
|Summary||0019182: Please allow admins to provide an unsubscription reason without notifying subscribers|
|Description||I run across many cases when subscribers approach admins to unsubscribe them instead of unsubscribing themselves. In #16900 you said admins can mention an unsubscription reason if they pretend to be the user. That is, if they go to the front-end unsubscription page as if they were the subscribers.|
But that means the subscribers get notified. Can you a add an option that they won't be notified if the action is triggered by an admin? Yes, the admin can use the admin unsubscription feature but then they can't enter a reason.
|It sounds like this feature could work like an optional 'note' field for each subscriber. As most subscribers will never have a manually-entered unsubscription field, perhaps using a multi-purpose 'note' field would be more useful? Even then, the field would likely not be used for 99% of subscribers, so adding the column for all subscribers seems like overkill.|
|@lwc Feedback please|