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IDProjectCategoryView StatusLast Update
0019182phplist applicationUser Managementpublic14-04-18 20:45
Reporterlwc 
PriorityhighSeverityfeatureReproducibilityalways
Status newResolutionopen 
Product Version3.3.1 
Target VersionFixed in Version 
Summary0019182: Please allow admins to provide an unsubscription reason without notifying subscribers
DescriptionI run across many cases when subscribers approach admins to unsubscribe them instead of unsubscribing themselves. In #16900 you said admins can mention an unsubscription reason if they pretend to be the user. That is, if they go to the front-end unsubscription page as if they were the subscribers.

But that means the subscribers get notified. Can you a add an option that they won't be notified if the action is triggered by an admin? Yes, the admin can use the admin unsubscription feature but then they can't enter a reason.
Tagsunsubscribe

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