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IDProjectCategoryView StatusLast Update
0018283phpList 3 applicationGeneralpublic19-11-19 22:33
Reportergingerling Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
Status assignedResolutionopen 
Summary0018283: Import process re-blacklists subscribers who have been unblacklisted in the database
DescriptionFollowing on from email conversation "suspend / blacklist consecutive bounces process"

If a there is a block or throttle by email provider it can result in the blacklisting of otherwise clean/legit subscribers in phpList.

One method to resolve that is to remove the block with the email provider and then in the database remove the subscribers from the blacklist and raise the consecutive bounce count in needed, then send to again.

However, if you want to make a new list of those who were blacklisted specifically to resend to them only, this what happens is

1) they become blacklisted
2) you remove them from the blacklist and raise the consecutive bounce count
3) you import them into a new list
4) they are re-blacklisted when you import.

I suppose this could be an anti-spam feature, but as far as I know it only affects importing, not sending, so I am not sure how useful it is as a anti-spam mechanism.

Additional InformationWhen combined with: this feature/bug is really hard to deal with.
TagsNo tags attached.


related to 0018195 assignedbacklog Adding blacklisted subscribers to new list should be made possible 
related to 0018281 assignedsamtuke list exclude prevents future resend 



12-08-16 14:01

manager   ~0058136

also note this seems to ignore any changes to consecutive bounce count