View Issue Details

IDProjectCategoryView StatusLast Update
0018075phpList 3 applicationCampaign Send Processpublic12-08-20 09:44
ReporterSalvador Alicea Assigned To 
PriorityhighSeveritymajorReproducibilityalways
Status newResolutionopen 
PlatformlinuxOSwindowsOS Version10
Product Version3.2.4 
Target Version3.5.6 
Summary0018075: Phplist configured for AWS SES, forward to friend message not working
DescriptionI have been using phplist for long time using my local smtp server. I change to AWS SES service few months ago successfully. I had sent several campaigns without issues.

However,during last campaign I had noticed that many of my subscriber when tried to forward my newsletter the process failed.
I think it is because SES not recognize the sender as an authorize one ( may be the forwarded message has as sender the email address of the subscriber, not the phplist administrator email).

Here a copy of the log:
Amazon SES status 400 HTTP/1.1 100 Continue HTTP/1.1 400 Bad Request x-amzn-RequestId: 5-a652-ab7368397586 Content-Type: text/xml Content-Length: 276 Date: Tue, 16 Feb 2016 04:53:06 GMT Sender MessageRejected Email address is not verified. 1e5-a652-ab7368397586
I already tried with a cero (0) and one(1) configuration here: define("KEEPFORWARDERATTRIBUTES",0); but it does not correct the issue.
Steps To ReproduceConfigure phplist to be uses with amazon ses. After that try to use the forward link of an email campiagn
Additional InformationI suggest a configurable From address for forwarding as part of SES integration.
TagsNo tags attached.

Activities

michiel

10-04-16 12:50

administrator   ~0057589


I'm not sure that can be done. You would need to put all the forwarders in your Amazon approved senders, which is not possible. It will probably require sending differently to achieve it, eg always sending as the system email address.

duncanc

15-07-20 12:41

updater   ~0063224

This problem came up again on the user forum
https://discuss.phplist.org/t/phplist-configured-for-aws-ses-forward-to-friend-message-not-working/1489/4

@michiel Can you see any problems with using the original From address when forwarding, instead of using the subscriber's email address? That looks to be a simple change.

michiel

15-07-20 19:56

administrator   ~0063225

Yes, that would be a solution. I guess we should try if you can change the Reply-To to anything when using SES. What you'd want to do is

1. From - SES approved address
2. Reply-To - the person who forwarded it.

Otherwise you get a complicated situation where people end up replying to the wrong place.

That seems sensible to work on.