View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0017896 | phpList 3 application | Campaign Send Process | public | 24-10-15 13:21 | 16-01-19 09:56 |
Reporter | danwaterloo | Assigned To | |||
Priority | normal | Severity | minor | Reproducibility | always |
Status | resolved | Resolution | no change required | ||
Platform | intel | OS | debian | ||
Product Version | 3.2.1 | ||||
Summary | 0017896: Unable get lock for processing | ||||
Description | can send a test message, but when processing queue from browser, message Unable get lock for processing shows up, and queue is never processed. This is on a shared host (by ipages.com), but no other phplist is running on this vm... | ||||
Steps To Reproduce | create new campaign, send test to email address, it arrives. submit this campaign to the queue, to a list with one address: the test email address process queue, and get "Unable get lock for processing" message, and queue is never sent. | ||||
Additional Information | I used the same files on my own installation (centos 5, php v 5.5.x) and all went well. I ftp'd the files of this installation to the ipage.com hosted account, and get this message. (php v 5.3.x) when changing to 5.5 on the ipage.com site, I get a 500 page error. I'm thinking this could be the server issue, or an issue with php on debian... | ||||
Tags | No tags attached. | ||||
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it should time out after a little while and work again. Does it display the message continuously? |
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no, it never times out. this is a 'shared server'... could it be some other machine is running phplist and we cannot see it? or... would a needed debian command not be available? I can get in the server to alter the php files if you need me to test anything. |
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more info: changed the php max_memory from 32M to 128M, and then an error started showing up : Database error 1146 while doing query Table 'xxxxx.phplist_sendprocess' doesn't exist. somehow (?) that table as well as phplist_message_attachment, restored from a backup. Now the 'cannot get lock' message is gone, but the emails are still not being sent. |
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sounds like more tables might be missing? |
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I checked all the tables via the menu in the web interface and all is good |
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are they still not being sent? Can it be some other reason, unrelated to the original report? |
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the system is working ok, but stops sending after a couple of emails. it appears that this install is on a shared server, and the server hosting company has limited the sending of emails. for future note: it's ipages.com, they limit to 2000 emails/day on the shared servers. Consider this case closed. |