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IDProjectCategoryView StatusDate SubmittedLast Update
0017807phplist applicationAll Otherpublic29-08-15 16:1205-10-15 15:12
PrioritynormalSeverityminorReproducibilityhave not tried
PlatformOSOS Version
Product Version3.0.12 
Target Versionnext patchFixed in Version3.2.1 
Summary0017807: change name of user clicks
Descriptioncampaign click statistics page has column called "user clicks"

need to remove word "user"

not sure what this column represents - is it number of subscribers who have clicked?

TagsNo tags attached.
Attached Files

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support (administrator)
29-08-15 16:32

In fact, there is room for clarification here indeed!!!

The metric "clicks" on statistics overview is actually showing this number "user clicks". Further research shows "user clicks" signifies "Clickers" ie subscribers who have clicked at least one link. I will call "user clicks" = "clickers" from now own to avoid confusion.

On the campaign clicks statistics page there is another number "total clicks" which is all clicks including when subscribers click:

- the same link one or more times times
- and/or several links one or more times

First of all, one would assign that the "clicks" metric on the statistics overview page was in fact "total clicks" - why is this not the case? Should we change it.

Secondly, I note that the difference between clickers and total clicks can be large; this is probably a good metric in it's own right. Here is some real data, clickers/total clicks


Thirdly, on the campaign clicks page click rate could easily be confused for the metric I describe above. I am also unsure if click rate is made using clickers or total clicks.
gingerling (administrator)
05-10-15 15:12

Can yo clarify - was this just renamed or did you change the actual source of the data (like is the number clickers or click now?)

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