View Issue Details

IDProjectCategoryView StatusLast Update
0017600phpList 3 applicationCampaign Send Processpublic21-06-18 14:05
Reporterlwc Assigned To 
PrioritynormalSeverityblockReproducibilityhave not tried
Status newResolutionopen 
Product Version3.0.11 
Summary0017600: Error: Process Killed by other process
DescriptionI know it was reported before, but not in v3.
I use v3.0.11 and not 12 because that's latest in my shared hosting's cPanel.

No matter what I do, I get this error, and the "stop processing" icon loads forever.

I've played in vain with MAILQUEUE_BATCH_SIZE, MAILQUEUE_BATCH_PERIOD, MAILQUEUE_THROTTLE & MAILQUEUE_AUTOTHROTTLE.

I also use DOMAIN_AUTO_THROTTLE & USE_DOMAIN_THROTTLE.

My ISP is helpless about it. They tried giving more timeouts in php.ini, etc. but that's it.
Tagsneedinfo

Activities

lwc

04-02-15 22:06

updater  

phplist.png (23,038 bytes)   
phplist.png (23,038 bytes)   

support

04-02-15 22:11

administrator   ~0055921

that happens when you start a new queue processing process with the force option.

are you mixing commandline and browser?

michiel

04-02-15 22:17

administrator   ~0055922

Sorry, that was me. It can also be that you mix the "remote queue processing service" from phpList.com into it as well.

lwc

05-02-15 20:36

updater   ~0055924

1) I have no idea what's "remote queue processing service" from phplist.com
2) What is the force option?
3) It's not because I mix anything. It's because the "stop processing" icon loads forever and I end up restarting everything.
If I process the queue through the command line, it displays:
"phplist - Database error 2006 - while doing query MySQL server has gone away"

It gets fixed by employing settings similar to https://forums.phplist.com/viewtopic.php?t=12264
But my point is that it shouldn't get stuck like that.

michiel

09-02-15 11:19

administrator   ~0055926

The "MySQL server has gone away" indicates network issues.

Are you sending mails with a lot of data, eg large attachments?