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IDProjectCategoryView StatusDate SubmittedLast Update
0017288phplist applicationUser Managementpublic01-08-14 13:5907-07-15 10:20
PlatformOSOS Version
Product Version3.0.6 
Target Versionnext patchFixed in Version3.2.0 
Summary0017288: Campaign is sent to subscriber who is shown as blacklisted
DescriptionA problem reported in the forum concerning sending a campaign to a subscriber who is shown as blacklisted [^]

The sequence is a bit complicated but the problem seems to be that once an email address is added to the user_blacklist table, then it is not removed if the subscriber is deleted and then imported again as confirmed.

So the Subscriber page shows him as blacklisted because of the user_blacklist row, but that does not stop campaigns being sent to him.
TagsNo tags attached.
Attached Files

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-  Notes
michiel (manager)
02-08-14 00:07

ah, interesting. I wouldn't want to check the blacklist on every send, but I guess it would need to be done on an import.

Seems like a rather uncommon situation though.
michiel (manager)
07-07-15 09:39

Yes, I was able to replicate this.

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