View Issue Details

IDProjectCategoryView StatusLast Update
0016958phpList 3 applicationBounce Managementpublic07-12-15 13:34
Status newResolutionopen 
Product Version3.0.5 
Target Versionnext patchFixed in Version 
Summary0016958: changing a bounced email address for a subscriber re-blocks them
comment=If a subscriber changes email address, mail to them bounces. After 3 consecutive bounces they\'re auto-unconfirmed &/or blacklisted. When I obtain & enter their new address, then reset their bouncecount, unconfirm & blacklist back to normal, PHPlist promptly re-blocks them for having 3 consec bounces!
This is really frustrating. Is there a functional way for me to update user addresses after they\'ve bounced 3 times? Would it make sense to alter this PHPlist behaviour if a previously-bouncing address is changed?
TagsNo tags attached.


related to 0016950 new A changed blacklisted address isn't re-blacklisted 



07-12-15 12:40

manager   ~0057381

When an admin updates the address for a subscriber, we should offer them to

1. reset all bounces
2. resend the last campaign


07-12-15 13:34

manager   ~0057382

yes, like it