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IDProjectCategoryView StatusLast Update
0002446phpList 3 applicationCampaign Send Processpublic18-02-05 17:21
Reporterbbristow 
PrioritynormalSeveritymajorReproducibilityalways
Status resolvedResolutionduplicate 
Product Version2.9.3 
Target VersionFixed in Version 
Summary0002446: Send Process Never Finishes
DescriptionI wanted to state first off that this is a wonderful product and that I am not trying to complain here, I am just trying to help you get everything working 100%. Thank you!

It appears that every time I send a Newsletter, the sending process never finishes. This is what I get in the Messages Tab:

Message info Status Action
From: E-Flyer from The Richard Bristow Group eflyer@housesearch.com
Subject: New Listing - Fair Oaks, California - 5019 Caviar Court - $1,394,500
Entered: 2005-01-10 17:10:36
Embargo: 2005-01-10 17:10:00
 inprocess

 view
48251 processed
edit
delete

When I try manually processing the messages, it just hangs on "Looking for users". I have the messages processed via this command being run by cron:

/usr/local/bin/lynx -dump 'http://www.housesearch.com/eflyer/lists/admin/?page=processqueue&login=admin&password=password'

This seems to be the only way I can get it working, but that is not the issue.

Here is what my event log looks like:
Events del page date message
3618 del processqueue 2005-01-12 10:00:00 Processing has started, 1 message(s) to process.
 
3619 del processqueue 2005-01-12 10:00:00 It is safe to click your stop button now, report w
 
3620 del processqueue 2005-01-12 10:00:00 Processing message 34
 
3621 del processqueue 2005-01-12 10:00:00 Looking for users
 
3614 del processqueue 2005-01-12 09:30:00 Processing has started, 1 message(s) to process.
 
3615 del processqueue 2005-01-12 09:30:00 It is safe to click your stop button now, report w
 
3616 del processqueue 2005-01-12 09:30:00 Processing message 34
 
3617 del processqueue 2005-01-12 09:30:00 Looking for users
 
3610 del processqueue 2005-01-12 09:00:00 Processing has started, 1 message(s) to process.
 
3611 del processqueue 2005-01-12 09:00:00 It is safe to click your stop button now, report w
 
3612 del processqueue 2005-01-12 09:00:00 Processing message 34
 
3613 del processqueue 2005-01-12 09:00:00 Looking for users
 
3606 del processqueue 2005-01-12 08:30:01 Processing has started, 1 message(s) to process.
 
3607 del processqueue 2005-01-12 08:30:01 It is safe to click your stop button now, report w
 
3608 del processqueue 2005-01-12 08:30:01 Processing message 34
 
3609 del processqueue 2005-01-12 08:30:01 Looking for users
 
3602 del processqueue 2005-01-12 08:00:00 Processing has started, 1 message(s) to process.
 
3603 del processqueue 2005-01-12 08:00:00 It is safe to click your stop button now, report w
 
3604 del processqueue 2005-01-12 08:00:00 Processing message 34
 
3605 del processqueue 2005-01-12 08:00:00 Looking for users
 
3598 del processqueue 2005-01-12 07:30:00 Processing has started, 1 message(s) to process.
 
3599 del processqueue 2005-01-12 07:30:00 It is safe to click your stop button now, report w
 
3600 del processqueue 2005-01-12 07:30:00 Processing message 34
 
3601 del processqueue 2005-01-12 07:30:00 Looking for users
 
3594 del processqueue 2005-01-12 07:00:00 Processing has started, 1 message(s) to process.
 
3595 del processqueue 2005-01-12 07:00:00 It is safe to click your stop button now, report w
 
3596 del processqueue 2005-01-12 07:00:00 Processing message 34
 
3597 del processqueue 2005-01-12 07:00:00 Looking for users
 
3590 del processqueue 2005-01-12 06:30:00 Processing has started, 1 message(s) to process.
 
3591 del processqueue 2005-01-12 06:30:00 It is safe to click your stop button now, report w
 
3592 del processqueue 2005-01-12 06:30:00 Processing message 34
 
3593 del processqueue 2005-01-12 06:30:00 Looking for users
 
3586 del processqueue 2005-01-12 06:00:01 Processing has started, 1 message(s) to process.
 
3587 del processqueue 2005-01-12 06:00:01 It is safe to click your stop button now, report w
 
3588 del processqueue 2005-01-12 06:00:01 Processing message 34
 
3589 del processqueue 2005-01-12 06:00:01 Looking for users


So for some reason it seems to be stuck. The only way I can get it unstuck is to delete the message under the message tab. I don't want to do that because it erases my records of what was sent and processed.

I also noticed that in this 2.9.3 version, I no longer receive status e-mail while the job is processing. I used to receive an e-mail about every 2000-3000 messages on the 2.8.12 version.

Am I doing something wrong here?

Your system details are:

PHPlist version: 2.9.3
PHP version: 4.3.9
Webserver: Apache/1.3.31 (Unix) PHP/4.3.9
Website: www.housesearch.com/eflyer/lists
Mysql Info: 4.1.5-gamma
PHP Modules:

zip
xml
tokenizer
standard
session
posix
pcre
overload
mysql
mhash
mcrypt
imap
gd
ftp
curl
ctype
bz2
zlib
openssl
apache
TagsNo tags attached.

Activities

michiel

17-02-05 20:25

manager   ~0003552

is this still happening? Any chance to get login details (not in here, this is public, but by email) to have a look to see what's happening?

michiel

18-02-05 17:21

manager   ~0003577

probably duplicate of #2379