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IDProjectCategoryView StatusLast Update
0015195phpList 3 applicationSubscribe Processpublic09-01-09 15:55
Reporteradriantoll Assigned To 
Status resolvedResolutionduplicate 
Product Version2.10.7 
Summary0015195: UNSUBSCRIBE_JUMPOFF setting not functional
DescriptionEven though UNSUBSCRIBE_JUMPOFF is set to 1 in config.php:

     # if a user should immediately be unsubscribed, when using their personal URL, instead of
     # the default way, which will ask them for a reason, set this to 1

it still asks for a reason each time.

It's obviously registering the UID in the unsubscribe URL, because the correct user email address is already filled into the form field after "Please enter a valid email address".

The settings seem a bit confused, beause even though I'm asked for a reason, the admin email telling me that someone has unsubscribed says:

     (user's email address) has unsubscribed
     Reason given:
     "Jump off" set, reason not requested

So it seems like it's registered the UNSUBSCRIBE_JUMPOFF setting, but it's not doing what it says it's going to do.

"Bill Gates" has confirmed this behaviour separately on the forum:
TagsNo tags attached.


duplicate of 0002954 resolvedmichiel When users unsubscribe manually they are asked to tell why although this is set: define("UNSUBSCRIBE_JUMPOFF",1); 



02-12-08 19:47

reporter   ~0050251

By the way, this was version 2.10.7 rather than 2.10.5, but I couldn't find an option for 2.10.7 in the drop-down.


02-12-08 20:01

manager   ~0050252

I can confirm the above report.

I just ran a test on 2.10.7 with UNSUBSCRIBE_JUMPOFF" set to 1, both by unsubscribing from:
1. a personalized unsubscribe link (unsubscribe url + uid) contained in a message the user received (e.g. lists/?p=unsubscribe&uid=c2672b3f595..etc.)
2. a non-personalized link (e.g. lists/?p=unsubscribe)

In both cases the 'tell us why' textarea is displayed.

system info:
phplist 2.10.7
PHP 5.2.3
MySQL 4.1.12


09-01-09 15:55


This was discussed in a previous issue (2954).